Delivery Information

At BIDBI we work with the most reliable courier services we can find  to ensure your bags are delivered on time, every time. We can deliver worldwide and we endeavour to keep our clients in the loop regarding when their order is dispatched, and when they can expect their delivery. 

UK Delivery

UK Mainland orders are delivered next day, and customers are provided with a 1 hour delivery window to ensure they are available to accept the order. Delivery to some more remote parts of the UK can take up to 3 days, so please get in touch for more specific information upon ordering. 

Further Options

We can also offer morning or Saturday deliveries if you need your order in a hurry. It does cost a little extra, but guarantees the fastest possible delivery. Please note these additional services may not be available depending on your location.

International

We love our international clients, and we are prepared to dispatch to any location. We have a range of options available depending on the size of your order and work with the most reliable courier services we can find, as well as experienced freight forwarders. The lead times on international deliveries varies greatly, with areas around major cities having the fastest lead times, with more remote areas taking a few days longer to reach. We can provide specific quotes and lead times for any location, and will do all the necessary leg work to ensure your order reaches you safely and quickly.

Customer Collection

Want to pick up your order? No problem. Pop in to our factory in Sheffield, South Yorkshire. You can even stop for a chat with our friendly team. 

Arrange Your Own Courier

If you would like to use your own services to collect your order from us, we will work with you to ensure your order is ready for collection. Our loading is ready to ship single boxes, to multiple pallets.

Please Note

We ask our customers to note the following:

  • Customs fees/duties may be payable to release your order. BIDBI cannot take responsibility for any additional fees that may apply in your area.
  • Please provide a correct delivery address upon placing your order, or notify BIDBI of any change of address.
  • BIDBI is closed between Christmas and New Year, so please plan in advance to receive orders before the holidays.
  • BIDBI is typically closed on bank holidays, so please factor an extra day in to the lead time when applicable. 

Questions?

Did we miss something? Get in touch and we will be happy to answer any questions regarding dispatch and delivery.